How to fix infinite product loading and sorting issues on a website?

Store Design
1

Hi,

We are facing some bug issue on our website and would be great if you can help to resolve it :slightly_smiling_face:

In summary the issue is the following:

  1. Problem with infinity loading of products
  2. Sorting of products (price, creating date etc.)
  3. Filtering the products

Basically, not all the products on the page are loading. For instance, in the attached screenshot, it shows Loading at the bottom of the page but no new products load up. Only 24 out of 68 products for this category loaded up. The rest is still missing. I have the same issue on other categories as well, everywhere only 24 items load up and the rest even if there are another 40 items to go, don’t show up at all. There is not even an option to go on the next page etc.

The Sort and Filter Features don’t work. I click sort by Price ascending/descending order or try to use filter on the left for Size, Colours etc. but none of it seems to be working.

If someone could increase store speed then that would be great as well :slightly_smiling_face:

Anyone able to resolve this?
I have attached screenshots for your reference.
The Website is www.lookupdeals.co.uk

Thanks

Regards

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2

Hi @lookupdealsuk ,

I checked and didn’t find any JS error. And after checking the JS files, it has been minified, so it will be difficult for someone to debug it for you. All the JS processing related to product display like filter, sort, show doesn’t work, so it’s most likely missing a setting or a file isn’t called.

I recommend contacting the theme about this because they are the ones who understand it well and can help you debug it quickly.

Hope it helps!