How to fix missing translations in my online store?

Topic summary

Main issue: After using Shopify’s Translate & Adapt app to translate a store into Serbian, some sections show in Cyrillic and English. The store owner needs Latin script (Latinica) and must edit generic machine translations, but the relevant entries are missing/unavailable for editing.

Clarification: The first pass produced Serbian in Cyrillic; the desired output is Serbian in Latin script with customized phrasing. Attempts to locate those strings in the editor fail, leading to pages that appear translated but can’t be found to modify.

Actions taken: Uninstalled the translation app and set Serbian as the default language instead of English. Despite this, parts of the storefront still appear in Cyrillic and English and cannot be located for changes.

Attachments: An image was provided indicating a translated page that “doesn’t exist” in the editor, which is central to understanding the problem.

Status and needs: No solution yet. Guidance is requested on how to find and edit the missing strings and enforce Latin script for Serbian, and how to remove leftover translations after uninstalling the app.

Summarized with AI on January 15. AI used: gpt-5.

Hello, can someone please help me if you know or had the same problem. I have used translate and adapt app to translate my store and it has been translated but when I want to acess some parts of store pages, etc. to fix some translations and to change them froma cyrilic to latinic, they are missing i cant do nothing. Does someone knows what to do i cant find a way to change this for days now.

I have attached the photo, this page has been translated but i need to change it and it doesnt exist

Hi Mivana, I’m not sure I understand the part about “this page has been translated but i need to change it and it doesnt exist” can you explain please? Would love to try and help

Thank you very much for your reply.

Thing is when i use translator to translate page frist translation is cyrilic and i need latinic and also it pretty generic not at all in manner or spirit of language simply and i need to change parts of it. I couldnt solve problem with support so i deleted translation app and se language Serbian as default not English but still there are parts of store which are on cyrilic and English which i cant seem to find and change. I hope i explained it well, thank you again!