Please help! After creating a new campaign on my Facebook Ads Manager, I received an error (below) and now in the Events Manager section, my Pixel shows errors of ‘Potentially violating Personal data sent to Facebook’. Refer to full error details below. Can anyone help? Potentially violating perso…

I am also having this same issue. I hope someone can help.

Those data could be unintentionally sent from an app that you’re using. What kind of app are you using, especially for cart-related features such as data pickers, delivery option selection (local pickup, shipping, etc.)? cheers

This issue has started for me today as well

Just curious, do you use the Vitals 40+ App?

no I dont, I use very few apps on my store to be honest the most significant thing Ive changed recently was removing Privvy but that was a week ago

Update: We reached out to Facebook Business, Shopify and our Theme providers. All confirmed this URL Parameter Query is a standard query used in many apps or features within Shopify. Thankfully, Shopify tech teams confirmed it was the ‘YOU MAY ALSO LIKE’ feature that was parsing these 2 x codes ‘URL…

@Lulukoh Thanks for the information. I removed the related products feature on my theme (icon) and tested my URLs again through the Facebook events manager but I’m still receiving the issue. :disappointed_face: I do use the Vitals 40+ App that has a lot of product page features so I’m wondering if …

Hi! I have the same issue “URL query parameter: pr_rec_pid (We detected Credit card data that appeared as pr_rec_pid coming from your PageView events in the URL query parameter)”. Did you fix this or this issue is still pending? Thanks! C.

Hi, Thanks! I have “Brooklyn” theme free version but I can’t find where to turn off ‘YOU MAY ALSO LIKE’ feature :confused: C.

How to fix 'Potentially violating Personal data sent to Facebook' on my Pixel?

Technical Q&A

Lulukoh May 31, 2021, 9:57am 10

Check out the comments above. I provided an update on how we resolved this.

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How to fix 'Potentially violating Personal data sent to Facebook' on my Pixel?

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