Core Issue:
Turkish merchants cannot offer dropdown menus for province/district selection during checkout. Customers must manually type their location, leading to errors and shipping complications.
Current Limitation:
Shopify’s checkout doesn’t support customizable address field dropdowns for Turkey like it does for countries such as Canada. Merchants cannot modify checkout code without a Plus subscription ($2,600/month).
Business Impact:
Shopify’s Response:
Support staff acknowledged the feedback and escalated it to the Product Team multiple times (initially in late 2022). However, no timeline or commitment for implementation was provided.
Timeline & Status:
Nearly 2 years since initial report with no resolution. Multiple merchants have expressed frustration, noting this is a basic feature that competitors offer. One developer noted it would take “10 minutes” to implement. The discussion remains open with merchants continuing to request urgent action.
so this post is almost 2 years old and nothing is changed. we just have to pay 2.600$ a month for plus subscription and edit our checkout page lol.
all shipping companies in turkey requires district and most people can’t type their own name. instead of input/text we need a city/district dropdown bro. i put all my effort into shopify for weeks and just noticed the checkout page now. disappointed.
as a react dev i would implement this in 10minutes.