How to fix untriggered events in AiSensy Whatsapp Shopify Integration?

Topic summary

Main issue: After integrating the AiSensy WhatsApp app with Shopify, Shopify events are not triggering. The author asks how to resolve this.

Details provided: No specifics on which events fail, any error messages, configuration settings, or steps already tried. No mention of versions, webhooks, permissions, or theme/customization context. No screenshots, logs, or other artifacts are shared.

Status/outcome: No replies or solutions are recorded. No decisions or action items emerged. The discussion remains open with key questions unanswered (which events are affected, how the integration is configured, and any diagnostic findings).

Summarized with AI on January 1. AI used: gpt-5.

AiSensy Whatsapp Integrate with Shopify but shopify events are not triggered how to resolve..??