I’m having the same issue with no help in site.
Topic summary
Issue: Sellers using DSers with AliExpress can’t pay suppliers immediately because Shopify payouts to the Shopify Balance are delayed, while AliExpress cancels unpaid orders after 24 hours.
Key questions:
- Does the customer’s payment hit Shopify Balance fast enough to pay suppliers?
- Can funds be transferred from a bank to Shopify Balance to cover it?
Responses/consensus:
- You need your own funds (e.g., personal cash or a card) to pay the supplier while waiting for Shopify Payments to clear. You cannot rely on immediate access to customer funds in Shopify Balance.
Context:
- DSers is a dropshipping order manager that places orders with AliExpress suppliers; AliExpress requires prompt payment.
What’s missing:
- No precise payout timing, no official links, and no alternative workarounds (e.g., faster payouts, credit options) were provided.
Status/outcome:
- Unresolved beyond the recommendation to front the cost. Multiple users report the same issue; discussion remains open.