How to fulfill the order

Topic summary

A user made their first sale but is unsure how to complete the fulfillment process for dropshipping from Alibaba. They also attempted to fulfill an order through an Amazon affiliate link, which showed as fulfilled in their system but never reached Amazon.

Suggested Solutions:

  • Check the integration/connection between the dropshipping app and the store, as there’s likely a configuration issue
  • Contact support for both the Alibaba dropshipping app and Amazon affiliate program to troubleshoot the connection
  • Search YouTube for step-by-step tutorials on fulfilling orders through Alibaba or Amazon dropshipping

Status: The issue remains unresolved; the user needs to verify their app integrations and may be missing a critical step in the order fulfillment workflow.

Summarized with AI on October 28. AI used: claude-sonnet-4-5-20250929.

I got a sale lady week (my daughter) and didn’t know how to fulfill the sale. It is Des drop shipping Alibaba. I don’t understand how to execute the final steps to fulfill a sale. I also tried one from my Amazon affiliate link. It said it had been fulfilled but Amazon didn’t get the order. I am missing a step.

There’s most likely an issue with the way you set up the connection between whatever app you are using to do dropshipping with Alibaba and your store. You’ll need to reach out to them in order to make sure your order is getting fulfilled properly.
You’ll have to do the same thing with the Amazon order as well.

Also if you get lost, you can easily resolve this by just looking up a YouTube video on how to fulfill using Alibaba or Amazon and that should guide you to your next move.