How to get a refund from a business after receiving poor quality jeans?

Topic summary

Main issue: A buyer reports receiving poor-quality jeans after ordering “cargo” from a Shopify store and seeks a refund.

Details provided:

Request: The buyer asks for the owner’s details of the store/account to pursue a refund.

Context: No additional information on prior contact attempts, refund policies, or responses from the merchant is included.

Status/outcome: No replies or guidance are shown. The request remains unresolved and open, with no action items or decisions recorded.

Summarized with AI on January 1. AI used: gpt-5.

store+86170140977@t.shopifyemail.com

https://makerdens.myshopify.com/

I order cargo from this website and they send me bad quality jeans. I just wanna know the details of owner of this account because I want my money to refund.