HI Shopify team,
We are eagerly waiting for your response related to retrieving refunds directly via the API endpoint.
Please pay attention to this issue as many many developers facing.
Topic summary
Goal: retrieve a daily list of refunds via API without iterating all orders.
Current workaround proposed: use Orders API with filters (financial_status=refunded and updated_at_min/updated_at_max). “updated_at” is the order’s last modification timestamp, not the refund time.
Reported issues:
- Misses refunds when the order was updated later (e.g., comments/tags), so updated_at no longer matches the refund date.
- Historical cases (refunds on old orders) are not captured by date filters reliably.
- Example query with updated_at_min failed to return an order refunded on a different day than creation.
- A user reports the approach no longer returns results on 2022-04 (financial_status=refunded).
- Accurate accounting requires checking refund processedAt (refund timestamp), which isn’t directly queryable across refunds.
Suggested workarounds: consume refunds/create webhook and store refunds in an external database for date-range queries; manual reconciliation. Concerns raised about webhook reliability and lack of a robust fallback.
Shopify response: current behavior is expected; refunds must be fetched via their orders. Feedback has been passed to the product team; no commitments or timeline.
Status: unresolved/ongoing. Requests for a dedicated Refunds endpoint with date-range querying. Open questions about handling customer self-returns and API visibility post-approval.
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