I will also like Shopify to add discounted lettermail rates and an option to print lettermail customer labels.
Topic summary
Core Issue:
Shopify merchants selling thin, lightweight items in Canada cannot access discounted Canada Post lettermail rates ($2-3) through Shopify Shipping. Instead, they must pay expedited parcel rates ($10+), making shipping costs prohibitively expensive for low-value products.
Current Limitations:
- The $20/month Carrier Calculated Shipping add-on does not include lettermail rates
- Printing shipping labels requires using standard parcel services
- Merchants can only use manual rate setup based on Canada Post’s published lettermail prices
Workarounds Suggested:
- Set up manual weight-based rates to approximate lettermail pricing
- Absorb shipping costs into product prices
- Use third-party apps like Multi Carrier Shipping Label
- Revert to traditional stamps and manual processing
Status & Frustration:
- Thread active since 2019 with no resolution
- Shopify Support acknowledges this as a feature request but provides no timeline
- Multiple merchants express frustration that high shipping costs cause cart abandonment
- Some speculate Shopify’s revenue share from shipping charges may disincentivize adding cheaper options
- Discussion remains unresolved with ongoing requests for updates
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