How to get tracking back on track after a checkout update

Ask Me Anything Q&A Google Ads Conversions
1

Hello again! I have two questions from this one question:
“How to get tracking back on track after a checkout update.”

First, what are the troubleshooting methods for this?

Second, does this error occur when the checkout system is updated by Shopify, or only when a customer checks out? If the former, should the checkout system updates be something to watch out for in the future?

Thanks!

2

Not sure where you see this error, could you share more details in Google Ads where you see this? Such as screenshots. The more info I have, the better I can guide you.

Out of the box, if you use for example google and youtube app, or even GTM, it updates on every page load. And in most cases also non page loads, such as modifying add to cart quantities without a page load.

I have not heard of this error, as it’s always up to date based on changes.

3

Thanks for the response! I’m super new to this, so I’m just going off the prompts from the original AMA post. If it’s not something I need to worry about, then that’s a relief!

4

Another question from the original post (I maxed out the amount of new topics I could make so I’m asking in this reply) is: “Understanding how Shop Pay and other accelerated checkouts affect your conversion data.”

Do Shop Pay and other accelerated checkouts affect your conversion data?

Thanks!

5

All checkout payment methods will be tracked.