Hi - We have a digital downloads cross stitch patterns website. Often our customers would like to purchase a pattern and then gift it to a friend via email. We would like to be able to provide this functionality and make it as seamless as possible on the website when they purchase the pattern to be gifted (rather than have them download it after the fact and then email it - then both they and the recipient have a copy which is technically prohibited by the single use license definition). I installed the Gift Lab app yesterday but really all it does is send a note to the recipient letting them know they have a gift coming. Is there anything else out there that would accomplish this goal? Thanks.
Hi there!
I love this idea and I understand the challenge you are facing. I’ll do my best to find a viable solution here.
Have you considered the Online Gift Experience app? This is a third-party app that enables your customers to gift your products digitally. It doesn’t detail how to do this with digital products/downloads, but the free trial time is 2 weeks which is plenty of time for you to utilize the app and see if it can accomplish what you need.
It looks promising, as you can add a “gift this item” button directly to your product page.
Another app that might be worth looking into is DrDownload. One of the features is the ability to deliver your downloads via email and to customize customer email - this may mean you can manually input the recipient email address and avoid the digital file being sent to both gifter and giftee.
I’m really curious to know how that goes for you! Let me know if I can help further.
Thank you for your message. I checked out the app you recommended but don’t see a way to actually gift digital products, only physical goods. Otherwise it’s perfect!
Thanks for the follow up! I have reached out to the App developer to see if they can offer any guidance on how to use their app specifically for digital products.
I’ll update here once I have further details.
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