What if the customer made a pre order from yesterday and then the next day,they say that they didn’t made the order when I give it to them?
Hi, @cbrown218 !
Thanks for reaching out in our Community Forums and for sharing your concern, I’d be happy to help.
If a customer claims they didn’t make an order the day after placing a pre-order, it would be helpful to review your order confirmation process. If you have a system in place to collect payment for pre-orders, it can provide evidence of the customer’s intent to purchase. However, if there is no record of the order or payment, it may be necessary to address the issue with the customer directly to resolve any misunderstandings or potential errors.
Feel free to provide more context about your situation, and I’ll be able to offer further assistance.