How to handle fraud from a Fashion Fusion purchase?

Topic summary

A customer reports being defrauded through a Cash on Delivery (COD) purchase of orthopedic shoes from a website called Fashion Fusion. The buyer claims the shoes received were cheap rubber slippers instead of the advertised product.

Key Details:

  • The fraudulent seller allegedly operates through a third-party platform
  • The customer attempted to document the issue with photos
  • Images appear to show the substandard items received versus what was ordered

Current Status:

  • The complaint remains unresolved with no responses from other users
  • No guidance has been provided on dispute resolution or refund processes
  • The discussion appears to be a warning to others about this vendor
Summarized with AI on November 10. AI used: claude-sonnet-4-5-20250929.

I bought orthopaedic shoes from a website Fashion Fusion who duped me on COD, it is using your platform to dupe people. Not been able to upload the pics I took. Shoes are just some cheap rubber slip on