Dear community,
I regularly get orders with product that are out of stock.
I think these orders are placed a few days after the basket was put together. So customers receive an abandoned cart email. In this email, we link to the /Checkout page directly and not the /cart page.
This means that we do not refresh the cart page…Do you think this is the problem?
We did it this way because if we link to /cart in the abandoned cart email, we seem to lose the cart when the customer switch devices. What I would like to avoid…
Website is cool-simple.com
thanks a lot for your help!