How to handle unauthorized deductions by the Ad roll app?

Hi guys,

Need a serious help, there is an app called Ad roll, I subscribe them few days ago and delete the app on 21st of sept but from past few days they are deducting money from my account again and again till now they have deducted $194 and when I approach them they are saying that they have run an ad, moreover I didn’t told them to run any ad, first they deducted $100 on 26th of Sept then on 3th Oct and then today again 10th Oct, I don’t know what to do know Shopify is saying that they are sending them messages and they are saying they cant do anything its 3rd party ■■■■■■■■■ the problem is they have my card details now and they are deducting the amount again and again, what should I do now ?

They are violating the law to keep the card details after customers remove their app?

No one is supporting at this time, kindly need a urgent help.

Should I file a Lawsuit against them as they are violating some serious law and I have all the proof with me?

Thank you.

1 Like