I received this email from Google this morning: New owner for https://ftp .(my domain name) To owner of (my domain name), Google has identified that (an email address) has been added as an owner of https://ftp .(my domain name) Property owners can change critical settings that affect how Google Se…

Thank you Ryan, I’ve done that. Does anyone know what the ftp. prefix is? Do I own that? Should I be worried that I am being hacked?

I am the owner of the store and there are no staff members. I’ve checked in Shopify admin and no one else has been added. I’ve had no emails from Shopify to say that I’ve had a log in from an unknown device. I do not have a Partner Dashboard account. The only thing I’ve had is the email from Googl…

Yes, I did get an email from google with the No.2 I do not recognize. I went to search console and there is no record of any other user/owner being added. The problem is that it is not my domain name, it is my domain name with ftp. in front of it. Google seems to think that it is a problem. I’m sti…

Thank you for all your help so far, Ryan. I have just found the rogue owner of the ftp. address in google console. I have removed them but it says that they can just add themselves back again unless I remove a html tag from my homepage. Do you have any idea of how I would find this? How did they ga…

Any luck with this? I just woke up to the same problem. No owners except me in the list yet I got 2 of these emails. ''New owner for https / mail dot mydomainname dot com / password To owner of mydomainname, Google has identified that xxx has been added as an owner of https / mail dot mydomainnam…

Sorry this is happening to you too. When you go into Google Search Console, is that subdomain listed or is it only your root domain that you can see? If it’s not listed then click on ‘ADD PROPERTY’ and add the exact subdomain. Once you have done this you will be able to choose that subdomain, click…

Thank you just did all that hope it helps. Cheers!

This just happened to me too! And yes it’s going into a gambling site called Serba88. How did they add themselves into my domain without my consent? Apparently they did it via HTML Tag, and now i can’t remove their ownership! This is really frustrating and Shopify said it’s not their problem but G…

I’ve been talking to people on the Shopify forum and on the Google Search Central Community and there are lots of us having the same problem. It seems to be with people using Godaddy and Shopify and it’s when you have an unused DNS file in Godaddy (such as ftp.), malicious users can then create a su…

How to handle unknown person added as website owner on Google Search Console?

Shopify Discussion

JJL February 8, 2024, 11:17am 3

Yes, I still have access. How do I remove them?

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How to handle unknown person added as website owner on Google Search Console?

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