HI all, We want to add gift cards to our EU based e-commerce website. According to the new EU VAT regulation our gift cards would fall in the Single Purpose Voucher (because at the moment of the sale we know it will be used only on our website and only for products that are subject to 22% VAT) and…

Hi @xbyx , I do not have an update to provide, nor do I have any sort of timeframe on when a change may be made. I know that this issue is with the relevant internal team and if I hear any updates on this matter, I will be sure to share it here as soon as I do. Kind regards, Victor | Shopify Soci…

Is there already an update available ? Same issues here!

Any news on this? My accountant raised the issue as well. On top, the new Tax module says I should edit my variants to charge tax, there’s a technical error when I try to do so. ‘Charge Tax on this product’ is also not available in the edit price for gift cards.

Hi Victor, I already talked several times with the German Shopify support and posted this topic in the German forum. This topic is quite urgent to most merchants in Germany (and maybe other European countries) as Christmas time is coming up. There is no useful workaround and we can currently not …

I’m in the same boat and have been for years. Please Shopify, fix this issue. We (European vendors) are paying customers for your service, but can’t use one of the vital parts of it because it looks like your company is ignoring all of our pleas to remedy this issue. Using an app is NOT an option (…

I chatted to the Shopify support today, but they also mainly suggest overriding the gift card settings or using an app. They sent the issue to their tax team and will hopefully get back to me soon. I will keep you updated!

Thank you! But don’t get your hopes up. Kind regards, JW

@Victor_5 How about an update on this? Is this just the 3th year in a row I can’t offer gift cards to my customers because Shopify doesn’t care about European vendors? I guess it probably is :')

In my understanding you can still offer gift cards to your customers. It’s true that Shopify doesn’t do proper tax calculation for EU which is, well, ridiculous. That being said if you inform your accountant about it, they can do the necessary corrections in your books. To use Teoalessi listed qu…

How to handle VAT on gift cards under new EU regulations?

Accounting & Taxes

lolly2020 October 31, 2020, 4:49am 43

Any update on this!!

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How to handle VAT on gift cards under new EU regulations?

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