Hi Shopify, my store is asking for the old owners details like there passport and utility bill but it’s not owned by them anymore, what do I do now?, thanks for reading
@imc ,
Update your Shopify plan or ask Shopify support team. Their response is very fast.
Hello, @imc .
In this case, it would be best to reach out to live support so they can advise you on how best to go about changing who is assigned as the store owner for the account. Our live support can be reached via our support portal here. Simply select the relevant topics until the live support options appear, you will then be connected to a live support agent.
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