How to hide the whatsapp button in all the device - Motion theme

Store Design
1

This is a Motion theme in that I need to hide the WhatsApp chat button which is marked

I already tried but the result was not coming

I used this code but not working:

a.shp-cnv-shipway-chat{
display:none;
}

Sivadarshan_0-1737460232569.png
Sivadarshan_0-1737460232569.png422×733 119 KB

Website : https://yjffabpayrhrxhc6-67925410094.shopifypreview.com

2

Hi @Sivadarshan

  1. Go to Online Store → Theme → Edit code.
  2. Open your theme.css / based.css file and paste the code in the bottom of the file.
a.shp-cnv-shipway-chat {
    display: none !important;
}

Result:

websensepro_0-1737461112309.png
websensepro_0-1737461112309.png278×490 154 KB

If my reply is helpful, kindly click like and mark it as an accepted solution.
Thanks!
Use our Big Bulk Discount app to boost your sales! :rocket: (https://apps.shopify.com/big-bulk-discount). Easy to set up and perfect for attracting more customers with bulk discounts. Try it now and watch your revenue grow!

3

Hello @Sivadarshan ,

Here are the steps to apply the necessary changes in your Shopify store:

  1. In your Shopify Admin, navigate to Online Store > Themes > Actions > Edit Code.
  2. Locate Asset > base.css and paste the following code at the bottom of the file:
a.shp-cnv-shipway-chat {
    display: none !important;
}

ZestardTech_0-1737461332549.png
ZestardTech_0-1737461332549.png1350×612 103 KB

Let me know if you need further assistance!

4

Hi @Sivadarshan

  1. Go to Online Store → Theme → Edit code.
  2. Open your theme.liquid file
  3. In theme.liquid, paste the below code before

If my reply is helpful, kindly click like and mark it as an accepted solution.

Use our Big Bulk Discount app to boost your sales!(https://apps.shopify.com/big-bulk-discount). Easy to set up and perfect for attracting more customers with bulk discounts. Try it now and watch your revenue grow!
Thanks!