As you can see, when moving the slider, a thick black line appears at the bottom of it. We tried to contact the developer twice to get it fixed but have received no reply at all.
Can any of the gurus around here help us figure out how to hide that line?
I’ve checked the slider on your website, and I wasn’t able to see the thick black line you’re referring to. It might be due to different browsers, devices, or cache settings.
1.Clear Browser Cache: Make sure to clear your browser cache or check in an incognito/private browsing window to see if the issue persists.
2.Check Different Devices/Browsers: Verify if the problem occurs across multiple devices or browsers (e.g., Chrome, Firefox, Safari). This will help determine if the issue is specific to a certain environment.
3.Inspect the Slider Using Developer Tools: Use the browser’s developer tools to inspect the slider. Here’s how to do it:
Right-click on the slider and select “Inspect” (in Chrome) or similar in other browsers.
Look for any unwanted borders, padding, or margins applied via CSS. Check for any styling that might be adding a black line, such as:
border: 1px solid black;
If you find such a rule, you can override it using custom CSS.
I hope this helps! If it does, please like it and mark it as a solution!
If you need further assistance, feel free to reach out!