How to identify and report a scam online store?

Yeah I placed an order through idestroyedtheyouth.com 3 months ago, tried to contact them directly countless times with zero reply. Tried to talk to shopify and they literally don’t do anything. The person I talked to told me he can’t even confirm if it’s a shopify store and tried to send me to a copyright claims website?!?!?!? I don’t own a copyright for a company that may or may not exist! Shopify definitely need to take a bit more responsibility and have proper measure put in place to not only prevent this but on the occasions it does happen they need to be able to help the customer.