How to improve conversion rate for an online coffee store?

Hi Landgrove,

This is Amee from Gojiberry - Shopify Survey & Feedback App.

I took a look at your site and I love the way it looks :slightly_smiling_face: Here are some suggestions that might help out with increasing your conversion rate:

  1. When I first loaded your site, the logo and banner loaded a bit weirdly, but it fixed itself later. Maybe check if the images you use are too heavy.
  2. I liked the 2nd and 3rd banners you have on, the first banner doesn’t give me the impression that you are selling coffee beans, it took me a few seconds to realize.
  3. Under each product you have displayed, it would be good to add “add to cart” buttons or any other action buttons
  4. Your “learn more” section can be structured into a blog. Writing relevant stories, or even different ways to enjoy coffee can help with SEO and bring more quality traffic to your site.
  5. Get feedback from real customers! I would suggest putting on a post-purchase marketing attribution survey. You can then find out which channel your customers are coming from, and then put more money & effort into those marketing channels. You can also do some product research there by finding out what roast your customers prefer, which taste profile, etc. You can easily setup a survey by installing a survey app from the Shopify app store.

Hope this helps!

Amee | Gojiberry Team