How to install Judge.Me Product Review App?

Shopify Discussion
1

Hello,

I am new to Shopify and currently setting up the website and almost there. I am trying to add Product Review App so customers can leave feedback and upon quick search, I found Judge.me app is the Free app to go to.

When I try to install the app, I am keep getting error. Here is the screenshot image.

https://imgur.com/a/oOeoz8s

Can anyone help me on this?

My website is www.ionforgeonline.com

Thank you very much.

2

Hi @IonForge ,
Please follow the steps in the screen recording provided below.
https://vimeo.com/1043061109/76a5e8a172?share=copy
If your issue persists after following these instructions, I recommend contacting the app support team for further assistance.
I hope they will be able to help you.
Thank you

1 Like
3

Hi,

The Judge.me app is asking you to enable the app embed in you store.

From a quick search in YT, I found this video showing how to do it. Just follow the process and make sure to enable the app embed for the Judge.me app.
This is the video - https://www.youtube.com/watch?v=j4ZQedLwIwI

Cheers

1 Like
4

Thank you very much, Sadik.

I followed the steps mentioned in Vimeo and still getting failed message.

Here are two screenshot that I followed and activated.
https://imgur.com/a/aW1tCbo

I will check if I can find contact details of App Support Team.

Thank you again.

5

Hi there,

Thank you for trying out the onboarding process from our app. At this point, I can see that you have enabled our app embed in your theme editor, which is a good start there. I believe you could continue the onboarding from here on out. If you are still stuck at some point, please click Skip at the bottom left of the onboarding panel and contact our support team at support@judge.me in a form of an email so we can help you better there.

Thank you for your effort!

6

I recommend reaching out to the app support team, as I believe they will be able to assist you with this issue.

7

Hi @IonForge

Since the error comes from the onboarding step, then I recommend making a screen recording and double-checking it with the app support team instead.

It will be easier for them to resolve this case.

Thank you!

Best,

Daisy - Avada Support Team.

8

Hi @IonForge

I’m not sure if you got my latest message.

Looking forward to hearing from you soon. Thank you!

Best,
Daisy - Avada Support Team.