How to integrate shopify website with meta?

Shopify Discussion

Topic summary

A user successfully linked Meta Pixels to their Shopify account but encountered difficulties creating a shop on Meta.

Initial guidance provided:

  • Access Meta Commerce Manager and select ‘Create a Shop’
  • Sync products via Shopify catalog or Facebook Sales Channel app
  • Customize shop appearance, add policies, and connect business page
  • Review and publish

Issue encountered:
The user received a “restricted account” error message when attempting to proceed.

Current status:
A video tutorial link was shared as a potential solution, but the restriction issue remains unresolved. The discussion is ongoing with no confirmed fix yet.

Summarized with AI on November 1. AI used: claude-sonnet-4-5-20250929.
1

we have linked the meta pixels to our shopify account but how to create the shop on meta?

2

@Elaisha09

To create a shop on Meta after linking Meta Pixels to your Shopify account:

  1. Go to Meta Commerce Manager and select Create a Shop.
  2. Choose your Shopify catalog or sync products using the Facebook Sales Channel app in Shopify.
  3. Customize your shop’s appearance, add policies, and connect your business page.
  4. Review and publish your shop.

This will allow customers to shop directly on Facebook or Instagram.

3

it says restricted account

4

Hi @Elaisha09 ,

You can follow this guide here: https://www.youtube.com/watch?v=PCnyjsMBHAo

Hope this can help!

Best,

Daisy