Good morning. My name is Luca Crisciello and I work for Cantina del Re AB. We are considering whether to purchase the BLOCKSHOP theme. However, we found some critical issues:
- If I create a page with content, the same content reappears in another page where I had inserted completely different content. (i.e. : red wines page, I open it and other types of wine appear that have nothing to do with that page. Or when one page is linked to another, the function is useless as the pages are not divided but continue appears all together.)
- If I create a blog post with one content, the same content reappears to me in another blog where I had inserted completely different content. (i.e.: the articles published in the dedicated blog also appear in other blogs with totally different contents without any correlation)
- So how can we do to keep separate different contents on different pages / blogs without them all grouping together in a single page / blog?
- The images, even if of identical size, are automatically increased or reduced by the site without this being desired or required. How to avoid it?
Regards, Luca Criscitiello
Hello @Luca13101 !
The first thing to establish here is whether the issue stems from the theme itself, or if it’s something that is coming from the admin side. The way to do this is by adding a fresh theme like one of our free Shopify Themes and cross checking it there.
If you find that the free theme does not have the same issues, my next recommendation is that you bring these issues to the developers of the Blockshop theme, as they would be best equipped to look into this for you. I had a look on their listing in our theme store, and I found that you can reach out to their support via their developer website here.
However, if you find that the free theme also shows the same, could you please send me some screenshots as examples, specifically for the points 1 and 2 that you outlined above so that I could take a closer look? Any further context would be most helpful!
These ones here are the pages that should be separated in the 4 main blocks that you can see at the beginning, but everyone appears in all the other pages that I have created separately.
I see what you mean now! It does look like it is a theme specific issue, and I would suggest you request that the developers help you separate it the way that you wish. It might be showing the same for all due to it defaulting to that, but they could see if there is something in the code to change and have them separate.
Just in case, here is a link to their developer website again in case you missed it last time. There, you can request support for this theme.
On another note, I was just looking at your screenshots and I noticed you’re selling alcohol, - is that correct, or are they just placeholders? If so, it might be useful for you to look into this Shopify Learn course on Selling Alcohol Online to make sure that you are up to date with all the rules and requirements that exist in this sphere.