How to keep specific accordions open by default?

Store Design

Topic summary

Keeping specific accordion sections open by default on product pages.

  • Goal: Replicate behavior where the first accordions are closed and the last two are open on page load, as shown on the example product page link provided.

  • Context: The requester’s site is endoxose.com; support needs the exact page URL that contains the accordion to diagnose and advise.

  • Update: Support asked twice for the precise page with the accordion. Another participant shared a different product page with a collapsible tab labeled “Descripción del producto,” indicating a similar need.

  • Technical note: “Accordion”/“collapsible tab” refers to UI sections that expand/collapse to show content. “Open by default” means specific panels are expanded immediately when the page loads.

  • Outcomes: No solution, code, or configuration steps have been provided yet. No decisions have been made.

  • Action items: Provide the direct URL(s) of the pages containing the accordion on the requester’s site; specify which sections should be open by default; await guidance from support.

  • Status: Ongoing and unresolved; support is pending more precise URLs to proceed.

Summarized with AI on January 27. AI used: gpt-5.
1

Hi, I’d like to keep several of my accordions open by default, just like this example website:

http://belesme.com/products/acaliiwsquu

Note, the first a few accordions were closed, while the last two were kept open by default.

Does anyone know how to do that?

My website is:

endoxose.com

Thank you!

2

Hello @jiangxinj ,

It’s GemPages support team and glad to support you today.

Could you please share the page that has the accordion? then I can see and suggest something for you.

Best regards,
GemPages Support Team

3

Hi, so this is my website: endoxose.com

And here is an example website which I’d like mine to look like:

http://belesme.com/products/acaliiwsquu

Thank you!

4

Hello @jiangxinj ,

I mean your page that has an accordion. Could you please share the URL of your page?

Best regards,
GemPages Support Team

5

Hello @GemPages

I can share with you the url where I have a collapsable tab, is the one called “Descripción del producto”

https://www.odiliabridal.es/products/zapatos-de-novia-coco

Thanks a lot!