We are using a product listing for an app called just uno. Basically customer gets a freebie for signing up for SMS & email. The app adds the free product to their cart automatically. Customers can increase the quantity in their cart though - I want it to be a one time purchase per customer.
Topic summary
Main issue: A free promotional product is auto-added to customers’ carts via the Justuno app, but customers can increase its quantity. The goal is to restrict it to a single unit and/or one-time purchase per customer.
Recent guidance:
- Support direction: Since this is a third‑party app behavior, the recommended action is to contact the Justuno developers for functionality or settings that limit quantity. Contact details were provided (support@justuno.com) along with a link to reach the app developer.
- Alternative approach: A custom theme development solution was proposed. It would tag users upon signup and auto-add the sample product based on login/order status, while disabling quantity edits in the cart (only allowing deletion), effectively enforcing a single unit.
Status and next steps:
- No confirmed resolution yet.
- Action items: Reach out to Justuno support; consider custom theme development if the app lacks a built‑in limit.
Open questions:
- Whether Justuno supports per-customer purchase limits natively.
- Exact implementation details for the tag-based, cart-restriction approach.
Hi, @jennifer-mj !
Thank you so much for sharing your question with our network.
From what you have described it sounds as though the app is successfully adding the free product to your customer’s cart, but it is not limiting the quantity of said free item?
If so, that is definitely something that will need to be investigated further. In this case, since you are using a third-party app the best resource for support with functionality will be the creators behind the app. Learn how to contact your App’s Developer directly for personalized assistance.
To speed things up for you, I also found their contact email for you here: support@justuno.com.
I trust that helps, but let us know if you have further questions.
Warm regards,
Hi @jennifer-mj ,
this can be implemented using the custom dev in the theme.
We will add a tag on sign up of the user now whenever user login or not have placed any order your sample product will be added automatically and this item will not have option of edit or change the quantity.
The only option the item will have is delete. Let me know if interested in, details are in post footer.