How to limit POS system user permissions to view only their own orders?

Retail & Point of Sale

Topic summary

Main issue: Staff and sales agents using a Point of Sale (POS) system can now view all orders, whereas previously they could only see orders they personally entered.

Context: The POS is used at shows and by sales agents. There is a need for discretion so agents do not see each other’s sales and customer details.

Requirement: Configure permissions so users see only their own orders in the order list, without disabling POS functionality for those users.

Constraint: The poster cannot find a setting that restores this limited visibility without impacting POS access.

Clarification: POS = Point of Sale.

Status: Open. The poster is asking whether this restriction is possible and how to implement it; no solution or action items are provided yet.

Summarized with AI on February 5. AI used: gpt-5.
1

Hi,

We used the POS system for orders to be put on at shows and also for our sales agents to input their orders. I’m sure previously that our staff users of the system could only see the orders they had input, but now they’re able to see all orders. I can’t seem to find a way of rectifying this that doesn’t disable the POS system for them. We need a bit of discretion between agents on who’s sold what and who to. So Ideally a resolution that means they only see the orders in the order list that they input themselves, not all users. Is this even possible?

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