Everything is set up and is perfect in my store but I don’t understand why am I getting no sales.
Topic summary
A store owner reports having everything set up but receiving no sales. After reviewing the shared website, several critical issues were identified:
Homepage & Navigation Problems:
- The landing page fails to clearly communicate what products are being sold
- Header navigation doesn’t indicate the product category
- Generic “Welcome to our store” message clutters the announcement bar
Visual & Technical Issues:
- Homepage images aren’t product-related
- Image alignment problems affecting user experience
- Missing payment method badges below “Buy it now” buttons
Product Page Deficiencies:
- Product descriptions lack essential details (materials, dimensions)
- For chandeliers specifically, size information is critical but absent
Recommended Actions:
- Restructure homepage with product-focused imagery
- Improve navigation clarity (reference examples provided via screenshots)
- Add detailed product specifications
- Implement trust badges and payment icons
- Submit sitemap to Google Search Console
- Study competitor websites for footer/navigation best practices
The discussion remains open with actionable feedback provided but no follow-up from the store owner yet.
Can you share your website? I’ll take a look and give you some advice.
Hi, after browsing your website carefully, these are my suggestions:
- When you enter the store, I don’t know what you sell, so the first screen must clearly communicate what you sell to users
I suggest that the first screen picture should be related to the product
2. You can remove the “Welcome to our store” in the notice board, and only let the seller see the notice board “SIGN UP FOR 10% OFF YOUR FIRST PURCHASE”
3. The head navigation bar also doesn’t show what products you sell. You can refer to this navigation bar setting
- This picture is not aligned, which affects the user experience
- The product introduction does not introduce what material and size the product is made of. I think for products like chandeliers, users should pay attention to the size.
- You can set a payment badge under the product “Buy it now”, otherwise users are not clear about what payment method can be used. You can use our completely free [trust badge app](SEOAnt ‑ Trust Badges & Icon - trust badges shopify, shopify trust badges, trustedsite | Shopify App Store badge&utm_campaign=marketing) to set it up
- You can buy a domain name that does not end with myshopify.com. In addition, I also saw that Google only indexes your website homepage, which should be the reason for your low website traffic.
You can submit a sitemap in Google Search Console. If you find it challenging to handle website SEO, you can use our SEO app. There is a free version. You can use this off code: “community40%off”，to get 40% off for 2 months to use our SEO app.code is valid for a long time。Our SEO app can optimize your website’s SEO and improve your rankings. It’s also easy for novice users to use
8. You can also refer to your competitors for your footer. The navigation bar at the top and bottom of a normal website is very important.
I hope it is useful to you and I wish your business gets better and better!
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