How to make post/zip code in checkout page MANDATORY(for all shipping countries that store provide)?
*NOT ACCEPTABLE
- PAID APPS
- Shopify PLUS PLAN
Hi,
did you find any solution for this issue?
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No solution. All my created topics doesnāt have solutions LOL
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I also have the same issue and am losing sales as a result of it. How can this not be an issue for others, or are they simply not aware of it???
People who do not enter a zip code and proceed to the shipping step receive a message stating that we donāt ship to their address.
Shopify support suggested I enter text in the field āCompulsory fieldā but as we all know, customers dont read. So it helps diddly.
Support also said they would request this to be done, however my experience with waiting for Shopify to act on things is not stellar.
Any news? :))
Hello @Bulxar
The zip code field of the address form in your checkout, is automatically set to require the zip or postal code be entered before proceeding to the next page of the checkout. Therefore, customers will not be able to continue through to the shipping page unless their zip code is provided.
You can assist your customers with entering their entire shipping address details by enabling the address autocompletion option. This checkout setting is found in your Shopify admin by going to āSettings > Checkoutā. It looks like this:
What payment gateway are you using? If you are using Shopify Payments, then there is another setting that you can use to ensure an accurate zip code is entered. From your Shopify admin again, please go to āSettings > Payment Providers > Manageā and enable the Address Verification System (AVS).
This is a fraud prevention feature as well, that will decline the payment if the zip code entered for the billing address does not match what the customerās credit card provider has on file for them.
I hope the above is useful to you.
Best regards,
GemPages Support Team