I recently encounter this problem when I was doing counting sales..draft orders were calculated in the total sales report even though it was mark as pending payment. Did I missed out a procedure? It’s a headache trying to balance the accounts. Please help
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There was a test I am new and was in verification when I made an in voice
fo 50euro. I was curious ntacted by support and advised to cancel the
order. Apologies for any inconvenience and your time.
Thanks
Best wishes
b..
Hey QbixEnt,
If it helps, you can do this very easily with our free app, Report Toaster:
https://apps.shopify.com/report-toaster
In our Sales reports, you can add a filter for payment status. This would then count only those orders with completed payments.
Let me know if you need any help in getting started?
George