How to match products with eBay using Marketplace Connect?

Shopify Apps
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Topic summary

Users are experiencing product matching failures when using Marketplace Connect to sync Shopify with eBay. The core issue involves listings not importing due to missing or incompatible SKU data, particularly when sourcing products from AliExpress via DSers.

Key Problems Reported:

  • No listings imported from eBay despite successful connection
  • Products showing “0 matched” after initial setup, even when previously synced
  • Amazon integration appears to still update stock despite showing 0 matches, but eBay sync completely fails
  • Etsy connection displays in Etsy but not reflected in Shopify

Current Status:

  • Multiple users report identical issues spanning several months (since July)
  • No official solutions have been provided
  • One user considering abandoning Marketplace Connect for alternative platforms like Veeqo
  • A community member suggested trying ConstaCloud’s eBay-Shopify integration as an alternative tool that reportedly handles SKU syncing more reliably

Unresolved: The discussion remains open with no confirmed fix for the matching algorithm or SKU compatibility issues with dropshipping suppliers.

Summarized with AI on October 28. AI used: claude-sonnet-4-5-20250929.
1

All,

Installed Marketplace connect in shopify and connected to Ebay successfully.

  1. Problem - no listings are imported: No match on products

  2. What do I need to do to get my products to match with Ebay?

  3. I am using Aliexpress via DSERSs and see no SKUs or other common data to match Shopify to EBay.

  4. With ETSY, I try to connect and ETSY shows my connection; Shopify does not.

Hope someone can answer my issues… Thanks

rbqstuffsa

2 Likes
2

Same Issue with eBay - no answer since July - did you figure it out by chance?

1 Like
3

Did you have any luck with this?

We set up marketplace connect a month or so ago, and when first linking up ebay and amazon stores, it was fine.

Now, everything is 0 matched.

I have even relinked the channels, and after that it was matching all the stock again, but a few hours later the stock is back to 0 matched.

The funny thing is, even though amazon says 0 matched, it’s still synced and updating the stock i’ve tested.

eBay is just not working at all, first showing all items matched when first linking it, but then saying 0 shortly after.

It honestly seems like a mess, and i’m not sure we want to waste our time using this service, if we’re having so many problems already.

We may just look to move to Veeqo and try that out, even though we’re not big fans of amazon and their customer support.

1 Like
4

Hi @rbqstuffsa ,

I had similar issues earlier when trying to sync my Shopify store with eBay — especially with product matching and missing SKUs from DSers.

What helped me was trying a different integration tool. You might want to check out this one:
https://constacloud.com/commercium/ebay-and-shopify-integration.html

It worked better for me in terms of syncing products and handling the data properly between platforms. Might be worth exploring if Marketplace Connect isn’t matching things correctly.

Hope this helps in some way!