How to modify order confirmation email for customers using HTML

Store Design
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Topic summary

  • Goal: Add an extra comment section (styled as an orange box) to the customer order confirmation email.
  • Details: The merchant understands this requires editing HTML but doesn’t know which template to modify or what code to insert. They seek step-by-step guidance for where to place the change and example HTML/CSS.
  • Visual: A screenshot is attached showing the desired placement and styling of the orange box; it’s central to understanding the intended design.
  • Status: No solutions or instructions provided yet; no code snippets shared. The request remains open, awaiting guidance on the correct template location and sample markup.
Summarized with AI on January 20. AI used: gpt-5.
1

Hello,

I would like some help for my store’s order confirmation email for customers.

I would like additional comment included like this in the orange box ( screenshot attached)

It says you need to work with HTML but I’m not sure where and what to put.

Thank you for your help in advance!

Best regards,

Aimi

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