How to not show where products are coming from?

Topic summary

Issue: Order confirmation emails reveal the shipment origin (e.g., fulfillment location/company), and the merchant wants to hide this information.

Proposed approach: Edit the notification/email template to remove fields that expose origin details. Specifically search for and delete or conditionally hide Liquid variables such as:

  • {{ shipping_address.company }}
  • {{ order.shipping_address }}

Context: This appears to be a template-level customization (likely Liquid), removing references to fulfillment/shipping fields to prevent displaying where products are coming from. No attachments or complex code provided beyond example variables.

Status: No confirmed resolution yet. Further steps may include checking all relevant notification templates (order confirmation, shipping updates) and any app-generated emails to ensure origin details are consistently removed.

Summarized with AI on December 12. AI used: gpt-5.

Hi Experts, can someone advise please?

i ordered myself a product from my own store to test the process… and i found out my store automatically sends out email which tells my customers their products are coming from …how can i NOT SHOW where the product is coming from please?

Thank you

search for any lines that include references to the fulfillment

exampel
{{ shipping_address.company }}
{{ order.shipping_address }}