How to notify a customer there is more inventory on their selected item

Shopify Discussion
1

When a customer attempted to order an item, my site only showed 1 in stock they wanted 2, I updated the inventory, how do I notify the customer

2

Hi @BrentsBling ,

Great customer communication and accommodation there!

Can I ask through what channel(s) you were informed of your customers’ order attempts? If they emailed you, you can notify them accordingly and invite them to subscribe to your newsletters for future updates.

As inadequate inventory won’t lead to an abandoned cart, you can add apps like Back In Stock: Customer Alerts, Back in Stock & Restock Alerts, or Back In Stock ‑ Restock Alert to achieve that. Feel free to search for keyword “restock” on app store to explore more options.

Let me know how it works out for you!