How to offer multi-currency gift cards in an international store?

Topic summary

Core Issue:
Shopify’s native gift cards only support the store’s default currency. When customers purchase gift cards in non-default currencies, they receive cards converted to the default currency at the time of purchase.

Solutions Explored:

  • A Shopify support representative suggested three third-party apps: Rise.ai (Gift Cards & Loyalty), Giftkart (Gift Card & Cashback), and Gift Card Pro (Gift Card Suite)
  • The original poster contacted these developers but didn’t report back on results

Proposed Solution:

  • Givy app claims to offer true multi-currency gift cards with:
    • Denominations displayed in customer’s selected currency
    • Payment processed in selected currency
    • Hourly balance updates based on currency conversions
    • Customers spend cards in their original currency without value loss

Status:
The discussion remains open with one vendor promoting their solution. No independent verification of whether the suggested apps successfully address the multi-currency gift card requirement.

Summarized with AI on October 25. AI used: claude-sonnet-4-5-20250929.

Hi

We have an international store, and I’d like to offer our customers gift cards in multiple currencies.

I understand “Shopify does not allow for the creation of gift cards in a currency that is not the store’s default. A customer who buys a gift card in a non-default currency will receive a gift card of the equivalent value in the store’s default currency at the time of purchase.”

Does anyone know of an app that would facilitate a multi-currency gift card? i.e. if a customer in the UK wants a GBP100 card they get a GBP100; a customer in the US gets a USD$100 gift card; a customer in Australian gets AUD$100 etc etc etc.??

1 Like

Hi @Unplug2023 ,

Thank you for reaching out to the Community! I’m happy to provide some assistance with locating an app for the shop, to ensure this gets resolved.

To achieve this, I’d recommend checking out the Shopify App Store. We have various apps available that may allow you to complete this. For ease, I’ve gone ahead and made a few suggestions listed below that you can look into:

As you are looking for an app with specific features, I’d recommend getting in touch with the app developers directly. They will be able to provide clarification on an app’s capabilities and customizations to confirm whether or not the app will fit your shop’s needs. To get in contact with an app developer, you can head to the Shopify App Store and select Support > Send A Message.

Please let me know if you have any other questions or concerns.

Thank you for helping. I’ve reached out to those you’ve suggested. Thanks

Hi @Unplug2023 ,

have you found the app that allows you to create Gift card with different currencies?
If yes, can you please share the app name and if you are satisfied?
thank you

If you have a Stripe account, that solution helps you

https://community.shopify.com/c/payments-shipping-and/multi-currency-checkout-in-the-uae/m-p/2833298/highlight/true#M93283

1 Like

Hi @Unplug2023!

I’m guessing you haven’t found a solution to this, since the apps listed in the response don’t support true multi-currency gift cards.

Good news is that the Givy app has finally solved this!

Here’s the customer experience:

  • They see gift card denominations in their selected currency (ie. $100USD for US, €100EUR for Europe)
  • They pay in the currency they selected
  • All notifications are sent using the currency they selected
  • The ‘check balance’ page shows the balance in their currency
  • The gift card’s balance gets updated every hour based on currency conversions
  • The customer spends the gift card in the currency they selected, and never lose any value

It’s a great way to actually offer gift cards in multiple currencies while still dealing with Shopify’s limitation that all cards on your store are created in the default currency.

App is at Givy → Gift Cards & Gifts - Gift cards, product and subscription gifting for Shopify | Shopify App Store

Hope this helps!

JP [email removed] Givy

Hi @giuliacassano77 - I posted a reply to the original thread, but wanted you to know that this has been solved with the Givy app. Check it out at Givy → Gift Cards & Gifts - Gift cards, product and subscription gifting for Shopify | Shopify App Store