Hi, I need help. Im having problems setting my email order confirmation. I have to personalize it, depending on the payment method for example, if someone pays with Cash on Delivey is a different email that if someone pays with credit card. I was able to “Bank Deposit” and the email comes out gr…

Hi @LaseMakers , You can try my solution. Please change transaction.gateway_display_name == “Pago contra entrega” to transaction.gateway_display_name contains “Pago contra entrega” Please let me know if you need further support after changing that. Hope this helps!

Hi @AdamSmith12 Thank you, here is the link and password. https://gracegarcia-design.com/ Password: hebrug Thanks for your help. Carolina

Hi @LitExtension Thank you so much you save my page, all it needed was to add “contains”, the weird thing is that with others pages it worked well how I had it. Best regards. Carolina

Hi @LaseMakers It’s our pleasure when helping you with your issue and getting accepted as a solution. If you need further support, just let me know and we will support you dedicatedly. Have a great day!

Facing the same problem, but the contains solution doesn’t work on our end. {% if transaction.gateway_display_name contains “Vorauskasse” %} Bankdaten für Vorauskasse livom möbel gmbh Nordstrasse 13 8580 Amriswil IBAN: CH73 0078 4297 4200 4200 1 BIC/Swift: KBTGCH22 Thurgauer Kantonalbank {% els…

I am having the same issue. Did you find a solution since your post? This is my code. My payment method is called “Überweisung / Vorkasse” and gets displayed in lowercase sometimes from shopify. Because of that I am using the downcase filter. {% assign zahlungsart = transaction.gateway_display_na…

Hi I do have the same issue. I am looking to solve the same for “Vorkasse”. Did you solve the problem in the meantime? How must the code look like in the order confirmation template? I really look forward to a solution

For me @LitExtension 's solution didn’t work either. But I could solve it by using simply “gateway” instead of “transaction.gateway_display_name” or “transaction.gateway”. Like this: {% if gateway == "My custom payment method" %} I hope this works for others too!

How to personalize email order confirmations based on payment method?

Technical Q&A

AdamSmith12 March 14, 2021, 2:22am 2

can you please give link of your store to check the valuer of the payment method and I can help you with this issues if you want

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How to personalize email order confirmations based on payment method?

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