Hi @LaseMakers
It’s our pleasure when helping you with your issue and getting accepted as a solution.
If you need further support, just let me know and we will support you dedicatedly.
Have a great day!
Topic summary
Main issue: Personalizing Shopify email order confirmations based on the payment method, with conditions failing for Cash on Delivery (COD) while working for Bank Deposit.
Key details:
- Liquid (Shopify’s templating language) conditions were used on transaction.gateway_display_name. Equality (==) worked for “Bank Deposit” but not for “Pago contra entrega” (COD).
- Suggested fix: use “contains” instead of “==” for gateway_display_name, which resolved the OP’s issue.
Subsequent reports:
- Several users with “Vorauskasse”/“Vorkasse” found that “contains” did not trigger, even when normalizing case with downcase.
- Alternative workaround shared: check the “gateway” variable directly (e.g., {% if gateway == “My custom payment method” %}) instead of transaction.gateway_display_name or transaction.gateway.
Notes and terms:
- transaction.gateway_display_name: the display string of the payment gateway, which may vary or include additional text.
- COD: Cash on Delivery.
- Code snippets are central to understanding; differences in variable values and matching logic are the core issue.
Outcome and status:
- OP’s problem resolved using “contains”.
- For others, the thread suggests using the “gateway” variable as a reliable alternative. Discussion remains partially open for cases where “contains” fails.