How to prevent auto sync from changing product variant labels?

Store Design
1

Hey All,

I am having a problem change a label in the Product Variant section. I can change it but when the auto sync occurs from my database it overwrites the Shopify Variant.

IE i want to change the label to say Finish but it keeps overwriting the label to be Size after sync…

Shopify ISsue.jpg
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Much appreciated

2

Hello @AiJiWangzi ,

This may be caused by your third-party app, you can review the configuration or settings for the integration or app. Look for any options related to product variants or labels and see if you can customize them.

Let us know if you find anything.

Ali Reviews team

3

Thank you for you reply @irene-vintage

Unfortunately the third party app settings are fixed.

Is there any other options?

Many Thanks again for your reply

4

Hey @AiJiWangzi ,

In this case, we’re sorry to say that you may need contact the app developer again and have them double check everything for you

5

Will do, Thank you for your help