Hi! Ok so basically I have 3 methods of getting their first discount for an order when they open my store
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newsletter
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checkout checkbox
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3rd party pop up
When a customer subscribes through the pop-up, they are tagged as “Subscribed via Rivo”.
The thing I don’t want to happen is if a customer subscribes to the pop up and the newsletter/checkout, they will be sent 2 discount codes.
Currently I have set it up so that if a customer signs up for the newsletter and checkout, they will only be sent the one they did first, therefore they will only get 1 discount, not 2.
NOTE* the way the pop up works is, they add there email address, they are imediatley given a 1 time discount, they aren’t sent any welcome discount email either. They are added to the customer list and are tagged with “Subscribed via Rivo”
I tried to fix the possible situation if a customer signs up at the pop up and the newsletter or checkbox by messing around with the condition settings under my newsletter welcome email and also my checkbox welcome email (remember, I have set these both to differentiate between each other to avoid duplicate welcome messages)
I believe I can fix the possible double discount situation by adding a condition which is “tage is empty or does not exist”.
I want to know if I have set this up correctly because wouldn’t if a customer subscribes at pop up and also newsletter or checkout, this condition will stop the newsletter/checkout email because if there is an existing tag, then they will not be sent the email, but if there is a tag then they wont? right?
I am correct about this?