There have been many cases of people purchasing gift cards in our store and then having their chargeback cases opened after the gift cards have been used. We would like to continue to sell gift cards after this. Is there a method or app that would do an ID check only on the person who purchased th…

Shopify does not provide a built-in method for ID verification during the purchase of gift cards. However, you can try to mitigate chargeback cases by using a third-party app that offers ID verification, such as Jumio or Onfido. These apps use various methods to verify the identity of the customer, …

We had this very same issue with Shopify Gift Cards whereby several purchases were made using a gift card (set up in the Shopify gift card facility) together with a credit card where part of the purchase was a small amount on the credit card side. My thought was a possible chargeback later down the …

No worries, I gave up on the Shopify Gift card facility ages ago. Unless you use one of their bona-fide Themes it does not fully function, such as the option to send gift card as a gift to another person. So, if have any theme other than one of Shopify’s then just use a third-party Gift Card app. I …

How to prevent refund fraud in gift card sales?

Shopify Discussion

Buntiform December 25, 2023, 6:52am 5

Like the accepted answer says, you’d need a third party fraud prevention plugin. But in addition to their recommendations, you should also check out IPQualityScore.

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How to prevent refund fraud in gift card sales?

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