How to print butterfly jewelry tags using ZebraZD220 on Retail Barcode App?

Technical Q&A

Topic summary

Issue: Printing butterfly jewelry tags with a Zebra ZD220 via the Shopify Retail Barcode App is not working.

Context: The app provides jewelry tag templates for Dymo, but the only Zebra jewelry tag template surfaced is ZSB‑LC8, which uses cartridge labels and is only compatible with older Zebra models, not the ZD220.

Attempts: The poster adjusted printer settings and tried all available label templates without success.

Impact: A store that sells a high volume of jewelry needs butterfly tag printing, so this limitation disrupts a key workflow.

Current status: A second participant confirms the same issue and asks whether a solution was found. No answers, workarounds, or official guidance are present; the discussion remains unresolved.

Summarized with AI on January 16. AI used: gpt-5.
1

Hi all,

I can’t figure out how to print jewelry tags on my ZebraZD220 printer through Shopify Retail Barcode App. It seems to have templates for Dymo jewelry tags, but the only Zebra jewelry tag templates are the ZSB-LC8 labels which come in cartridges and are only compatible with old models of Zebra printers. We sell a lot of jewelry in our store and NEED to be able to print on butterfly jewelry tags. I have tried adjusting the printer settings, I have tried all the different label templates and nothing works. Any help/advice is greatly appreciated.

Thank you so much!

2

HI, I am having the same issue. Did you ever get an answer?