How to properly format background image size on password page?

Topic summary

  • A store owner changed the password page background image but finds it appears heavily zoomed/cropped, preventing the full image from displaying. They want the entire image to show as the background.

  • Context: Store Design and theme customization for a landing/password page (Shopify themes). No code, screenshots, or settings details were shared.

  • The poster is requesting guidance on how to adjust formatting so the full image is visible; they hint the problem is with how the image scales on the page.

  • Update: The original poster added a bump message seeking attention. There are no replies or suggested fixes in the thread.

  • Status: Unresolved/ongoing. No decisions, actions, or solutions have been provided yet; key questions remain unanswered.

Summarized with AI on January 5. AI used: gpt-5.

Hello,

I am trying to achieve the correct formatting to the background image on my store password page.

At the moment I have change the background to an image of my choice but when checking the website the full image is not showing on the page and it seems to have zoomed in alot on the picture?

How can I solve this so the full image is showing as the background image?

Any help and guidance is appreciated!

bump!