Dear Team
We would like to close our store and put it on vacation mode.
However when we go to do this a notice pops up and says our store plan is no longer available AND if we put the store on vacation mode, the store will no longer be available. And the plan will not be available - shop closed!
So what do we do to put the shop on hold?
We look forward to hearing from Shopify asap.
Thank you in advance and best regards
aly mayo
Hi @east2west
Thank you for reaching out about this! I definitely understand your concern and the best next step is to reach out to our authenticated support channels for assistance in reviewing your current plan and what the features/benefits are of our new plan offerings. It could be a small change and a benefit for you to switch, or the value of your current plan may be better to keep it as is and just put up the password page for the business downtime.
You can also review current plans and pricing for them here (change the selected country in the footer of the page for accurate fees): Shopify Pricing.
To access our authenticated support, please follow this link: Shopify Help Center. Next, you will want to follow the on screen prompts to sign in, choose your topic and issue and at the bottom of the help articles provided will be all available live support options.