Three years later and we are still waiting. what is the hold up?
Merchants are still waiting for this feature. Is it coming anytime soon?
Honestly, how are we still waiting on this?
Why is this not fixed yet? Is it hard to add a “remind” button? Common
Shopify!
3 years and still no solution!!
Exactly this!! This is beyond frustrating now… I’m using dawn theme and I thought I was the only one who couldn’t figure out how to resend a pickup email….. ??
I see this is a popular issue and wanted to share my workaround. In the Customer Notifications settings I replaced the “Contact Customer” (the e-mail pop-up inside the order menu) code with the code from the “Ready for Local Pickup” e-mail. I edit it a little, such as adding “Reminder” to the subject line and edit the copy inside a bit to also remind them about our pick-up policy.
Make sure you leave the
{{ custom_message }}
somewhere or else it won’t work.NOTE: If you use that “Contact Customer” e-mail option in the orders often for various reasons you’ll want to revert the code back. There is an option at the bottom for that. I have a file saved with the ‘reminder’ code on my computer and will replace it once a week to send out these reminder e-mails and then revert back to the default.
When that is finished I’ll go to the customers order, click on the customers e-mail, put nothing in the message field, hit review e-mail (you’ll see the preview pop-up), and then click send.
April 2025, more then 4 years passed by and this function still absent. Why you releasing useless functions but something really essential not?