Hello, I want to ask something. My site has been blocked since December 2021 due to unpaid invoices and I want to know in order to launch it now, do I have to pay all the invoices from then until now or just the invoice for this month?
Hi there @aboutyourwatch !
You can check out some details on reactivating a frozen Shopify store here on our help site.
In order to do so, you would need to pay any outstanding invoices on that store.
This would include any that were originally due when it was frozen, as well as any invoice due for the next 30 days’ use of Shopify.
You would not be charged for the time your store was inactive though, just for any time used or the time to be used following reactivation.
All you’d need to do to reactivate is log into your store again and pay the outstanding invoices as outlined.
Let me know if you’re unable to do so, or if there’s anything else you’d like to know!
Are you returning to this store following a period of business inactivity, or are you looking to take your business in another direction?