I installed an ask a question button on my product pages and it is showing two ask a question buttons. One to the right and one on the bottom left. How would I remove one of the additional buttons?
Topic summary
Issue: After adding an “Ask a Question” button to Shopify product pages, two identical buttons display—one on the right and another on the bottom-left—creating a duplicate call-to-action.
Evidence: An attached screenshot is central, showing the two button locations on the product page.
Request: Help removing the extra button while keeping a single, correct placement.
Latest update: A community member asked for the store URL to investigate; the site link (https://www.kitchenanddiningdirect.com/) was provided (twice) by the requester.
Context: Shopify is an e-commerce platform; the button appears on product detail pages where customers can submit product inquiries.
Status: No solution has been posted yet. The thread remains open, awaiting analysis of the provided URL and specific guidance to remove the duplicate button.
1 Like
Sorry you are facing this issue, it would be my pleasure to help you.
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Thanks for your good question.
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