A user is experiencing an issue with black borders appearing around a video on their Shopify site. The video was uploaded to Vimeo and embedded via a shared link, but the black borders only appear on the Shopify site, not in the original video.
Attempted Solution:
PageFly support (Noah) provided a CSS fix with these steps:
Current Status:
The solution did not fully resolve the issue. The black lines persist, and the fix is not working on desktop. The user is requesting additional help to solve the problem.
I Want To Remove This Black Border From My Video I Had Uploaded That Video To Vimeo And From Their I Shared Link To Shopify Site To Showcase Video But In Video There Is No Black Border But When I Upload It To Shopify That Black Border Is Coming, So How Can I Solve This?
URL : Plugmydrip.com
I Don’t Want THIS Black Border On My Video
This is Noah from PageFly - Shopify Page Builder App
Hi @Emiway Please add code here to fix it:
Step 1: Online Stores > Themes > Edit code
Step 2: Choose file theme.liquid
Step 3: Add code above the tag
Hope my solution will help you resolve the issue.
Best regards,
Noah | PageFly
Still The Black Lines Are Showing And Also It’s Not Working On Dekstop. can you please solve it