Hi, @locrag
Update the code
Topic summary
Removing a persistent “Free Shipping on orders above $50” banner/progress popup on a Shopify store. The banner informs customers how close they are to free shipping and a black popup version remains visible.
Suggested steps:
- Use Theme > Customize to check Header/Announcement/Banner sections and Theme Settings for toggles to disable the banner.
- Edit Code (header.liquid, announcement-bar.liquid, theme.liquid) and search for text/keywords to remove or comment out related sections.
- Check Apps for any third‑party shipping progress/banner app and disable its banner settings.
Attempts and outcomes:
- The top announcement bar was removed, but the black popup/banner persists.
- Searching theme files for “free”/“shipping” found nothing; code snippets proposed were unclear/empty.
- Multiple screenshots were shared to guide settings, but the changes did not resolve the black popup.
Notes:
- Liquid files are Shopify template files (e.g., header.liquid).
- Images/screenshots are central to the troubleshooting; provided code examples lacked actual code.
Status: Unresolved. The user is considering switching themes. Key open item is identifying and disabling the source of the black popup, likely via app settings or embedded code.